Guests can cancel free of charge until 2 days before arrival. The guest will be charged the total price if they cancel in the 2 days before arrival. If the guest doesn’t show up they will be charged the total price (Non-Refundable Rate cannot be refunded). We are a small business and any cancellations affect us greatly.
Check In/ Check Out procedures
Check-in starts at 3:00pm. You should find an envelope with your name containing the keys to your room with all the necessary information. We leave a guest envelope with name and keys in our entry foyers so that our guests can arrive at their pleasure. We maintain closed circuit surveillance of our foyer and exterior perimeter for security. Checkout is at 11:00am. You must leave the keys in your room upon departure. Lost or not returned keys will result in $75 replacement fee. Availability of early check in or late checkout depends on housekeeping, however, we can certainly store your luggage.
We have a private parking lot available (weather permitting) at the Gower Guest House and Cabot Boutique Hotel. Street parking is available at the Abba Inn, please request a parking permit from your innkeeper upon arrival. Please pay close attention to any signs about snow clearing or street clearing and park appropriately to avoid getting a ticket. We are not responsible for your parking tickets. During the winter season parking may be very limited and not guaranteed as we rely on independent snow removal services and are low standing on priority listings.
It would take 5 full time staff to have 24/7 concierge services which clearly can only be realistically provided by major hotels. Guests who require assistance with luggage or parking are requested to give us advance notice by email of their arrival time.
We do not provide hosting services. Professional bilingual tourism staff are available 24/7 at 1-800-563-6353
We do not have elevators.
Rooms do not have mini fridges. Each of our properties has a refrigerator in the dining room in which our guests are welcome to store their personal breakfast foods. There is a large supermarket complex in the area which is able to meet most specialized dietary needs.